Fujifilm DMS Email Services
Your trusted partner for the delivery of essential customer email communications
Why choose Fujifilm DMS for email fulfilment?
Our email fulfilment services are optimised for your complex compliance orientated correspondence such as bills, statements, and other critical content. We make certain that your essential communications reach your intended recipients and provide flexible options to allow you to minimise your own internal project costs while achieving the highest rates of email deliverability.
Let's talkWhat We Do
Expertise in best practices
Our team advises on and implements email best practices, ensuring your emails are successfully delivered without unnecessary blocking.
Proactive deliverability monitoring
We monitor email performance and identify issues, when found we engage with external stakeholders (such as ISP’s and mailbox providers) on your behalf to fix and maintain high deliverability rates.
Secure document delivery
Integrate links to emails to allow document-based content such as statement and bill PDF's to be securely delivered, protected via Fujifilm DMS SecureLink capability.
Integrated data processing
Send us data extracts from your business systems in your preferred format, we'll apply your business rules so that your internal IT and project effort can be minimised.
Multi-channel processing
Our highly secure and compliant platform allows us to prepare content for all channels - email, print and mail, SMS or any other channel, and is fully automated including delivery failover to alternate channels.
Custom reporting & reconciliation
While we offer comprehensive standard reports, we also can return reporting data in any format you require, via file exchange and online portals.
Making the complex simple
Compliance based communications can be inherently complex to implement and require additional controls to reduce the opportunity for error, let us help you make this simple.
Switch to Digital
Transition your customers from physical communications that are printed and mailed to their preferred digital channels, enabling postage cost savings for your business.
Secure Online Forms
Increase the value of your email communications and deliver a strong secure customer experience, by integrating secure online forms for the presentment and collection of customer personal information.
Built for regulated industries.
Our clients entrust us to send millions of communications every day. Our solutions are designed for organisations that prioritise robust capability, compliance, and information security.
Security & compliance focussed
Our email services and other multi-channel capabilities have strong cybersecurity risk controls, certified to the ISO 27001:2022 standard.
A trusted partner
Communication solutions that meet the most rigorous IT security and compliance standards for Australia's regulated sectors - like banking, insurance, utilities, and government.
Australian data sovereignty
Our solution meets Australian data sovereignty requirements - the solution is managed and hosted in Australia meeting all Australian Privacy regulations.
Fujifilm DMS Email Platform features
Best practices advice
We help configure and authenticate your emails to meet all deliverability requirements and optimise message sending.
Active management
Our team actively manages email volumes, monitors bounce rates, and interfaces with mailbox providers on your behalf.
Secure integration
Transfer large volumes of data securely through our managed file transfer gateway or API.
Comprehensive data processing
We handle your business rules and data formats, reducing the workload for your IT team.
Email design services
Our specialists can design and implement sophisticated email templates tailored to your needs.
Engagement tracking
Monitor email opens and link clicks to measure engagement effectively.
Reporting that works for you
Access comprehensive reporting on the performance of the emails that we send on your behalf and extend this for all communication channels that Fujifilm DMS deliver communications for you, including print, mail, online, eInvoicing, SMS, and email. Available online through Fujifilm DMS web portals and as standard and custom report file formats.
Standard reports Receive summary and detailed reports at specific intervals, providing insights into email processing and delivery statuses.
Custom file-based reports Tailored reports can be generated to meet your specific requirements for easy system integration.
Custom visualisations On request, we provide custom visualisations in Tableau or PDF formats, offering a clear representation of email delivery and engagement metrics.
Web reporting Access reports via Fujifilm DMS self-service reporting capabilities available via the Fujifilm DMS Online Service Portal.
Our industry expertise and solutions
Fujifilm DMS can help any industry where there is a need to communicate frequently with your customers via a variety of channels, physical or digital. This includes the sending or receiving information from those customers, or engaging with customers online, we’re here to help.